Read how UCHM Helped Senior Living Communities Implement New Strategies for Success

UCHM provides strategic direction for progressive Life Plan Community

UCHM has helped a progressive senior living community develop a plan for long-term financial sustainability through a variety of programs including the implementation of alternative energy sources and cost-reducing waste management techniques. UCHM’s personalized approach speaks to the community’s history of resident engagement and environmental advocacy. UCHM provided an interim executive director and licensed nursing home administrator to support the community’s healthcare team and execute new care initiatives, as well as a student-intern who worked alongside the community’s resident-led environmental committee, drafting an Environmental Stewardship and Sustainability Master Plan. UCHM completed extensive financial and operational reviews, which resulted in increased revenue and decreased expenses as well as developed and implemented a major marketing campaign.

UCHM modernizes healthcare and rehab while maintaining historical architecture

UCHM assisted with the redesign and modernization of a freestanding skilled nursing center and building a new rehab center for a historic facility founded over 100 years ago for widows of veterans. Today, the organization has transitioned into a valued skilled facility that offers long-term care, memory support and short-stay rehab, enabling it to sustain its mission in the new healthcare environment.

UCHM directs HUD community to acquire 501(c)(3) status to sustain ministry and services

During a period of financial distress, a freestanding affordable housing community founded by a neighboring congregation lost its sponsorship from the parent denomination. UCHM took over management and UCH legal support assisted the board to acquire 501(c)(3) charity status. UCHM continues to provide full-service management and guidance to the board that sustains the ministry.

UCHM helps to implement the Green House model of elder care

UCHM helped a single-site nonprofit nursing and assisted living center to implement the Green House concept for unit design and programming. This facility maintains consistently high occupancy with excellent resident and staff satisfaction results, and recently earned a 5-Star quality rating from the Centers for Medicare and Medicaid Services. Its board recently identified a community need for more assisted living, so UCHM leaders supported the planning, design and addition of 20 new units.

UCHM drives 20% campus growth with independent living cottages

A continuing care retirement community needed to expand the campus with additional independent living. UCHM finance and operations staff helped to prepare the strategic campus plan. Working with architects and other experts, UCHM supported the marketing, pre-sales, and phased construction of cottages that expanded the campus by about 20 percent.

UCHM dining assessment identifies direct and indirect costs affecting food service budget

A CCRC client requested help with assessing its dining program. The UCHM hospitality director, who is a registered dietitian, conducted an assessment, identifying staffing, supplies, food costs, and other indirect costs. As a result of UCHM’s report, the client is making plans to reposition the department to better align its costs of operations with future budgets.

HUD housing board contracts UCHM for governance support and financial management

The sponsoring board for a single-site 100-unit HUD affordable housing complex requested assistance from UCHM when it had grown dissatisfied with its contracted management company. UCHM staff conducted a needs assessment and gap analysis to better understand the scope of the potential engagement. After presenting its proposal, UCHM was awarded the multi-year management agreement to provide comprehensive services for all support services required. The governing board remains pleased with the transition and governance support UCHM provides.